SQI Advisory Board

Laura Faulkner, Advisory Board Chair
Research Engineer/Scientist Associate, The University of Texas at Austin's Applied Research Laboratories

Laura Faulkner is a Research Engineer/Scientist Associate in information systems at Applied Research Laboratories, The University of Texas at Austin (ARL:UT). She is experienced in software process and quality assurance, and has completed SEI's courses in the Team Software Process, and Managing Personal Software Process-Trained Engineers. Further experience and education includes usability, user experience, user-centered design, human-computer interaction, project design management, quality engineering, requirements development, instructional design, corporate training, human error mitigation, organizational and team dynamics, software processes development, and technical user-oriented documentation. Also trained and experienced in conducting effective meetings, Ms. Faulkner has served as a joint applications development facilitator for Motorola and the U.S. Army. She is a Ph.D. candidate, holds Master's degree in Psychology, a Bachelor of Science in Anthropology, and an Associate's in Sociology. Ms. Faulkner is currently conducting research on structured methods for usability evaluation and testing, and the impact of technology in various environments including public schools, health clinics and community organizations. She has presented juried papers at multiple international conferences in the United States, Amsterdam, and Slovenia. Her professional associations include the Usability Professionals Association, the National Technical Services Association. Committee service includes the Human Systems Integration for the international Interservice/Industry Training, Simulation and Education Conference (I/ITSEC), and UT-Austin's Software Quality Institute Advisory Board.

Les Belady
International Consultant

Les Belady has worldwide experience and connections as researcher and R&D executive; worked with organizations such as entrepreneurial start-ups and multinational corporations. Industry: To 1961 Design Engineer in Hungary, W-Germany and France; 1961-80 Research-Manager, IBM Watson Research Center, Yorktown, NY; 1980-82 Corp. Director, Software Technology, IBM World Headquarters; 1982-84 Manager, IBM Research Laboratory, Tokyo, Japan; 1984-91 Founding Vice President, Software and Systems, Microelectronics and Computer Technology Corp. (MCC), Austin, TX; 1991-98 Co-founding Chairman and CEO of (first MERL) then Mitsubishi. Electric Information Technology Center America (ITA), Cambridge, MA; 1999-2000 Executive Director, Austin Software (now Technology) Council; 1998-Consultant with Venture Capital companies; Advisor and Board member at startups (USA, Austria, Hungary, Slovakia). Education: MS, Aeronautical Engineering, Budapest Technical University. Academia: 1971-72 Visiting Professor, University of CA, Berkeley; 1974 Visiting Fellow, Imperial College, London University, UK; 1981-84 Adjunct Professor, New York Polytechnic University; 1998-- Adjunct Professor, Electr. & Comp. Engineering, University of TX. US Patents: 9 in computer technology. Publications: One book, 40 papers. Other: Citation Index Classic for most referenced paper in the field of software (publication list available); J. D. Warnier Prize for Excellence in Information; Two IBM Outstanding Contribution Awards; Co-author with Prof. Meir Lehman of book "Program Evolution", summarizing joint research in Evolution Dynamics of Software during 1970-84. Memberships/Boards: Foreign member, Hungarian Academy of Sciences; Honorary member, Hungarian Academy of Engineering; IEEE Fellow; Sr. Fellow, ICC Institute, Business School, University of TX; Board member and Advisor, Austin Technology Council. Former memberships: Board Director, Mitsubishi Electric USA (1996-99); Chairman, Advisory Board, IT Institute of the National Computer Board of Singapore (1984-94); Board Dir., Computer Research Associates (1988-94); Member, USAF Science Advisory Board (1987-88); Editor-in-Chief, IEEE Transaction on Software Engineering (1979-83). Languages: English, French, German, Hungarian.

Offices: in Austin-Texas and in Budapest-Hungary.

Paul Clements
Software Engineering Institute at Carnegie Mellon University

Dr. Paul Clements is a senior member of the technical staff at Carnegie Mellon University's Software Engineering Institute, where he has worked since 1994 leading or co-leading projects in software product line engineering and software architecture documentation and analysis.

Clements is the co-author of three practitioner-oriented books about software architecture: "Software Architecture in Practice" (1998, second edition 2003), "Evaluating Software Architectures: Methods and Case Studies" (2001), and "Documenting Software Architectures: View and Beyond" (2002). He also co-wrote "Software Product Lines: Practices and Patterns" (2001), and was co-author and editor of "Constructing Superior Software" (1999). In addition, Clements has also authored dozens of papers in software engineering reflecting his long-standing interest in the design and specification of challenging software systems.

He received a B.S. in mathematical sciences in 1977, and a M.S. in computer science in 1980, both from the University of North Carolina at Chapel Hill. He received a Ph.D. in computer sciences from the University of Texas at Austin in 1994.

Kent Hemingson
Program Manager, IBM

Kent joined the faculty of the University of Texas in January 1996 as the Director of the Quality Management Consortium. This unique program, sponsored by the McCombs School of Business, the College of Engineering, and the Graduate School of Information Science focuses on implementation of performance excellence in industry. He academic focus and teaching emphasis is at the graduate and undergraduate levels in courses leveraging performance excellence for business success. The project oriented curriculum features extended research internships with local businesses and organizations.

His performance excellence activities include Quality Management Systems/ISO 9000, IBM Corporation, 1990-1998; Internationally registered Lead Quality Assessor, 1994-1997; guest lecturer for International Finance, Planning, and Accounting School, IBM, 1984 - 1992; College of Engineering, University of Texas-Austin, 1994-present; Oregon State University, 1994; University of Texas-Permian Basin, 1997; University of Texas-El Paso, 1997. He is also on the Advisory Board, UT Software Quality Institute, 1999-present, AISD Quality Council, 2000-2001; Executive Committee o the Greater Austin Quality Council, 1996-2001; and Co-Dean of the Austin Technology Council University, 1999-present.

Kent is also a program manager with IBM Austin Learning Services, focusing on professional skill development and membership on the IBMUS Business Effectiveness Team. Joining the company in 1967, he's held staff and management positions in Industrial Engineer, Financial Planning, Cost Engineering, and Strategic Planning, and Senior Staff positions in Quality, Community Relations, Division Business Process Improvement, and Corporate Reengineering.

Additional professional accomplishments include a broad range of military staff and command assignments at every level from private to colonel in both active and reserve components. Responsibilities included senior command and staff positions, NATO liaison, and U.S. Army Engineer policy council, 1959 -1995. Kent was a quality management system consultant from 1990-1994, and a speaker at COMMON national conferences from 1994-1998.

Diana Keating
Bio to appear soon.

Ted Keller
Manager Quality & Process Engineering
Senior Project Executive, e-Technology Center, IBM Global Services

Ted Keller resumed his 18+ year career with IBM in May, 1998 and has been assigned responsibility for leading efforts to improve the maturity of multi-organization processes for service delivery and customer support. He currently manages an organization in the Global Services "e-Technology Center" in Austin, Texas, which is responsible for coordination of: commitments and schedules; problem analysis, diagnosis, and resolution; change management processes including configuration management and control boards; software quality and reliability metrics; customer satisfaction; and "readiness-for-deployment" determinations; for software tools and products for IBM internal and commercial service delivery operations world-wide.

Ted Keller has over 30 years experience in the computer industry and is recognized internationally as an expert in Software Processes, Software Reliability Engineering and Total Quality Management. He has conducted over 200 tutorials and lectures on these subjects across the United States, Japan, Canada, New Zealand, France, Germany, and England.

Ted holds a Bachelor of Science Degree in Aerospace Engineering from the University of Tennessee (1971). As an undergraduate he worked as a civilian employee of the US Air Force and ARO, Inc. at the Arnold Engineering Development Center in Tullahoma, Tennessee, where he performed computer analyses of captive and free-flight aerodynamic tests in wind tunnels and ballistic ranges. Between 1971 and 1976 he was employed by TRW Systems Group in Houston, Texas where he designed computer simulations and mission planning software tools in support of the Apollo, Skylab, Apollo-Soyuz, and Space Shuttle Programs. Mr. Keller joined the Space Shuttle Orbiter Avionics Software Project in 1976 as an employee of IBM Federal Systems Division and continued as a member of that project with Lockheed Martin. He served as Requirements Analyst for the development of Shuttle Entry and Landing Software until 1980 when he became the Lead Engineer for the Flight Support team. Between 1982 and 1988 he chaired three high-level control boards for the Shuttle software processes, prior to his appointment to Management. In 1992, Mr. Keller was named to the IBM "Senior Technical Staff," while retaining his position as the Project Coordination Manager for the Space Shuttle Orbiter Avionics Software Project. (This project was included in the sale of the IBM Federal Systems Division to LORAL Corp. in 1994, and was subsequently acquired by Lockheed Martin in 1996). Until his return to IBM in 1998, Mr. Keller had accountability for: quality, safety, schedules, and configuration management of the Space Shuttle Primary Avionics Software. As a member of the NASA Space Shuttle "Mission Management Team," Mr. Keller coordinated real-time mission support activities for the onboard flight software, and for more than 10 years he was the IBM/Loral/Lockheed Martin signee of the software "Certification of Flight Readiness" required by NASA before each Shuttle Mission.

Herb Krasner
Krasner Consulting and The University of Texas at Austin

Herb Krasner is an independent software excellence coach and troubleshooter. He is also a Senior Lecturer in Computer Sciences at the University of Texas, focusing on teaching Java and software engineering. With 30 years of industrial experience in computing/information systems and software engineering, he is considered to be expert in a wide variety of computing/information system subjects.

He has helped many companies achieve results oriented improvement of their software capabilities, according to a number of models/standards. He is a key contributor to the body of knowledge in the areas of software process and quality improvement. As a Master Lead Assessor, he has led over 40 SEI CMM-based assessments since being trained and certificated at the SEI in 1988.

He is the founder of the Austin Software Process Improvement Network, Founder and Past Chairman of the Software Quality Institute at the University of Texas. He has successfully organized or been an invited speaker at many international conferences. He has published over 75 papers, reports and book sections on a variety of software systems subjects, and has presented in many professional forums.

Charles Krueger
Founder and CEO, Big Lever Software, Inc.

Dr. Charles W. Krueger is the founder and CEO of Austin-based BigLever Software, a leading provider of technology and services for software mass customization. Dr. Krueger, who received his Ph.D. in computer science from Carnegie Mellon University, has worked for a diverse set of technology companies over the last 25 years, focusing primarily on helping each company convert advanced software engineering ideas, technologies, and techniques into commercial practice.

Susan Rosenbaum
Software Metier Manager, Schlumberger

Susan Rosenbaum has a B.A. in Mathematics from the University of Texas at Austin and an M.S. in Computer Science (College of Engineering) from the University of Texas at Arlington. She has been working for over 20 years in the field of computer science and software engineering, both as a programmer and ultimately as a senior manager. She has worked in several companies, joining Schlumberger in 1990 after escaping from 6 years of listening to the siren call of Silicon Valley in northern California. Her career at Schlumberger has been focused in a variety of management positions in different business segments of the company. Susan's current position is that of Schlumberger Software Metier Manager. In this role, she interacts with the software/IT community across Schlumberger to ensure that we are hiring, "inspiring" and training the best people and that the community is using the most appropriate software engineering processes, techniques, and tools. A big effort in Schlumberger is in the area of Knowledge Management and Susan is at the forefront of working with the IT/Software community to capture and utilize "best practices and lessons learned" for our activities. What I love most about my career at Schlumberger is that I've had 7 different positions in my 12 years of the company---just when I would start to feel complacent, I get thrown another challenge. I just love that!

Celeste Yeakley, SWPM, MSSTC
Quality Business Process Director, Metrowerks

Ms. Yeakley is an organizational leader with over 18 years successful experience in software/systems engineering and process improvement. She has served as a mentor to Motorola's IP Licensing program as well as engaging in technology transfer projects with UT's Innovation, Creativity and Capital (ICC) Institute. Celeste is a broad-based team player with a proven skill set in focusing teams with creative and innovative business planning processes. Her accomplishments include business strategy, business planning, technology transfer, team/project management (certificate in Software Project Management), software capability enhancements and organizational leadership. She has served on the Advisory Board of the UT Austin Software Quality Institute for 9 years. Her education includes a MS in Science & Technology Commercialization in addition to science and engineering undergraduate degrees.