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  • Operational Excellence: Beyond Lean Six Sigma and the Balanced Scorecard

Operational Excellence: Beyond Lean Six Sigma and The Balanced Scorecard

August 4, 2017

Learn how to solve costly business problems and add real value to organizations by applying the best of Lean Six Sigma with enhanced scorecarding within an Operational Excellence system.

Course # EN17036
Date(s) August 4, 2017
Time(s) 1:00 pm - 5:00 pm
Instructor(s) Forrest Breyfogle III

Regular Registration Fee: $350.00
Group Registration Fee*: $315.00
*For groups of three or more participants, contact Program Coordinator to register.

Fee Includes: Refreshments, verification of Continuing Education Units (CEUs) earned, instructional materials, and the following reference text: Integrated Enterprise Excellence Volume I: The Basics

CEUs 0.4
Location Thompson Conference Center, Room 3.122
2405 Robert Dedman Dr
Austin, TX 78712
Map and Directions

Frequency This is a recurring course! Please contact your Program Coordinator, Lauren Salinas, for tentative future dates.

Course Overview

This four-hour workshop will go over the fundamentals of Lean Six Sigma and how to expand the concepts beyond the typical process-improvement project execution model with improved metric identification and predictive performance reporting. Participants will learn how to reduce the time to complete tasks, enhance the customer experience, and decrease the number of defects and reworks. The expanded Lean Six Sigma concepts discussed will help participants understand the data-based decisions they can make at both the strategic and day-to-day operational level.

Key Learning Objectives:

  • Improve organizational scorecard reporting
  • Create and execute targeted strategies
  • Execute a Lean Six Sigma project execution roadmap
  • Enhance traditional business scorecards by using predictive performance reporting
  • Describe how to implement an effective Operational Excellence system

Benefits to you:

  • Improve process efficiency with analytics
  • Use measurable results to improve performance
  • Create solutions that reduce the time to complete tasks
  • Identify waste and implement changes to reduce defects
  • Use metric tools that help eliminate process variability
  • Positively impact customer satisfaction

Who should attend:

  • This training is designed for business professionals or companies who desire an understanding of Operational Excellence and the foundations of Lean Six Sigma that goes beyond basic improvement projects.


  • No prior Lean Six Sigma training is required

This course is provided in partnership with:

  • Center for Lifelong Engineering Education
  • Smarter Solutions

"Great class & helps clearly define the concepts. Helps make the development of scorecards easier."
-Emmanuel Kwizera – Luminex Corporation

"Excellent workshops to improve my knowledge in my area."
-Marioxy Rincon – Mechanical Engineer – UT Austin

"I learned a new approach to process improvement today - the versatility of IEE!"
-Darnell Dent, President and CEO, FirstCare Health Plans

"Forrest is an excellent presenter with a logical approach to company-wide excellence."
-Rose Calhoun, Director Quality and Outcomes, Texas Children’s Health Plan

Hotel Information

For a list of local hotels, click here.

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